Director of Residential Supports

Delta Projects, Inc. is hiring for Director of Residential Supports (DRS) to work in our residential homes supporting individuals with intellectual and developmental disabilities to live and grow in a manner consistent with that of other citizens of the Commonwealth. Delta promotes dignity and respect for each individual while also focusing on individual needs, hopes and desires.

The DRS is responsible for maintaining a safe, supportive and therapeutic environment which fosters growth and development while facilitating mutual aid and self-help skills among individuals. The DRS’s primary role is to provide the appropriate oversight to program managers whom provide supports tailored to the needs and desires of each individual to enable each to live as independently as possible.

The Director of Residential Supports will

  • Oversee all administrative and clinical processes and requirements in consultation with the Director of Residential Operations.
  • Assure the delivery of quality clinical and residential supports in all programs.
  • Ensure the health and safety of all individuals receiving services by assuring all health care regimes are in place, implemented, and documented accordingly and all residences are clean, safe, and reflect well-maintained home-like environments indicative of individual interests.
  • Participate in management meetings and work cooperatively as part of a management team in planning for and providing residential, day and individual support services; attend program staff meetings as needed.
  • Monitor scheduling of staff across the programs to ensure economy and program coverage in accordance with contractual requirements.
  • Assist in budget development process; interpret and monitor program budgets.
  • Provide performance management of Program Coordinators inclusive of supervision, formal evaluations, identification of training needs, and staff career path development in accordance with Delta Projects, Inc.’s policies and expectations.
  • Participate in interviews, screen potential staff, and make recommendations for hiring. Make recommendations for promotions, take disciplinary action and recommend demotions/ transfers/terminations for Program Coordinators, and assist Program Coordinators in the same for direct care staff.
  • Maintain professional and effective relationships with all internal/external stakeholders including parents, guardians, funding source representatives, clinicians, etc.
  • Participate in investigations and reviews as requested; execute disciplinary action in collaboration with Human Resources; ensure implementation of recommendations from evaluations and incident reports.
  • Available on-call for consultation in emergencies or regarding imperative concerns.
  • Conduct and participate in program evaluations.
  • Audit individual financial records, case records, medical records and medications on a regular basis; ensure all required follow-up activity is conducted in a timely manner.
  • Ensure business reports including but not limited to petty cash, census, and payroll reports are complete, accurate, and submitted in accordance with established deadlines.
  • Ensure programmatic documentation and assessments (e.g. ISP assessments, behavioral data reports, etc.) are complete, accurate, and submitted in accordance with established deadlines.
  • Ensure that clients are treated with dignity and respect in accordance with Delta Projects, Inc.’s Human Rights Policy; act as a consumer advocate and role model.
  • Responsible for providing direct programmatic coverage when necessary.
  • Responsible for ensuring all individual’s personal funds are managed in accordance with Delta Projects, Inc.’s policies and procedures.
  • Ensure programs are in compliance with funding source regulations, policies and procedures at all times.


  • Bachelor’s Degree or equivalent or six to ten years related experience and/or training, or equivalent combination of education and experience
  • Minimum of 5 years supervisory experience in a related field including workforce planning, strategic leadership and non-profit experience is preferable
  • Operational knowledge of services relating to the DD population, including Med Administration, entitlement funds management, and self-advocacy
  • Current and valid driver’s license in the state of residence
  • Must possess a safe, reliable, registered, insured, and inspected vehicle in order to transport individuals as needed/required
  • Qualifying criminal background and driving record
  • Must be able to demonstrate competence in certain areas of training including but not limited to CPR, First Aid, non-violent physical interventions, behavior management, medication administration, and driving
  • Professional oral and written communication skills
  • Must be willing to work in excess of 40 hours per week as driven by operational needs
  • Proficiency with Microsoft Office

To Apply: