Community Support Staff

The Community Support Staff provides assistance to individuals living independently with skills development and retention, health maintenance and medication administration, financial management, employment, personal care, and behavioral development in accordance with an Individual Support Plan (ISP). Ensures individuals have exposure and access to a wide range of personalized activities, interests, and community memberships that contribute to a meaningful life. Responsible for documentation and maintenance of assigned individual records, including all areas of the Individual Support Plan (ISP) and health management.

The Community Support Staff will:

  1. Ensure individuals are treated with dignity and respect in accordance with Delta Projects’ Human Rights Policy; act as an individual advocate and role model.
  2. Assure the delivery of quality supports by following the tenets of Positive Behavior Supports (PBS) in creating a learning environment demonstrated through the implementation of evidence-based and effective skill development plans.
  3. Provide case management for multiple individuals as identified by supervisor.
  4. Assess individuals and participate in the development of a support plan in conjunction with the treatment team and funding source.
  5. Teach and foster the retention or improvement of skills related to self-awareness and human development; household management, menu planning, food shopping and meal preparation; money management skills/budgeting; health care management; medication compliance; transportation and community orientation; job acquisition; use of community resources as identified in the support plan and other social and adaptive skills so the individual can live as independently as possible in the community of their choice.
  6. Provide training and education in self-determination and self-advocacy to enable the individual to acquire skills to exercise control and responsibility over the services and supports they receive to become more integrated and productive in their communities
  7. Ensure individuals supported engage in activities of their choice by developing and monitoring creative, interesting person-centered goals.
  8. Establish a therapeutic relationship with the individual receiving services to ensure effective guidance, support and service delivery.
  9. Develop, implement and monitor interesting, creative, and person centered goals with individuals
  10. Assist individuals as needed in developing their personal care skills as needed to ensure that they present themselves in a culturally valued, image-enhancing way.
  11. Accurately record data and progress notes, and complete all other ISP, clinical and health related documentation in HCSIS and/or the EHR before the end of shift.
  12. Provide transportation as needed to and from day programs, medical appointments, visits and other activities as required.
  13. Report significant issues (health, behavioral, psychiatric) to the appropriate supervisor in a timely fashion. Document issues/incidents according to agency and division guidelines.
  14. Communicate in a respectful and professional manner at all times with all stakeholders, using the appropriate communication modes
  15. Perform duties consistent with program and agency policies and procedures.
  16. Execute duties to reflect safety standards including universal/standard precautions and attending training in areas that constitute risk.
  17. Participate in, and maintain certification of, required core trainings including but not limited to CPR, First Aid, de-escalation and intervention procedures, and MAP.
  18. Attend and actively participate in supervision and staff meetings.
  19. Other job related duties as assigned.


  • High School Diploma or equivalency
  • 2-5 years of direct care experience working with adults diagnosed with Intellectual Disabilities, some supervisory experience preferred
  • A valid driver’s license in state of residence
  • Qualifying criminal background and driving record
  • Must possess a safe, reliable, registered, insured, and inspected vehicle in order to transport individuals as needed/required during the course of assigned shift(s)
  • Must be able to demonstrate competence in certain areas of training including but not limited to CPR, first aid, non-violent physical interventions, behavior management, medication administration, and driving
  • Current MAP certification
  • Ability to work a flexible schedule based on the needs of the individuals being supported.
  • Ability to recognize inappropriate or manipulative behavior in difficult or challenging situations
  • Ability to calmly and repetitively model appropriate behavior in difficult or challenging situations
  • Ability to react to situations, i.e., rescue, preventing a resident from hurting themselves

Click HERE  to apply.